Effective: January 2026
This agreement ("Agreement") is between Bubba AI, Inc. d/b/a Comp AI ("Comp AI," "we," "us") and the entity or person agreeing to these terms ("Customer," "you"). By using our services, you agree to these terms.
1. Services
1.1 Platform Access
Comp AI provides a compliance automation platform for SOC 2, ISO 27001, HIPAA, and GDPR. We grant you a non-exclusive, non-transferable license to access and use the Services during your subscription term for your internal business purposes.
1.2 Service Level
We commit to platform availability as described in our Service Level Agreement.
1.3 Support
We provide commercially reasonable support during your subscription via email ([email protected]) and your dedicated Slack channel.
2. Customer Responsibilities
2.1 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.
2.2 Authorized Users
You may permit your employees, contractors, and agents to access the Services. You are responsible for their compliance with this Agreement. Account sharing between users is prohibited.
2.3 Acceptable Use
You agree not to:
- Use the Services for any unlawful purpose
- Reverse engineer, decompile, or attempt to extract source code
- Interfere with or disrupt the Services
- Share access with competitors
- Use automated tools to scrape or extract data
- Sublicense, resell, or transfer your access
- Introduce malicious code
We may suspend access for violations.
2.4 Your Data
You retain ownership of all data you upload to the Services ("Customer Data"). You grant us a license to use Customer Data solely to provide the Services. You represent that you have the rights to provide this data and that it doesn't infringe third-party rights.
3. Fees and Payment
3.1 Fees
Fees are specified in your Order Form. All fees are in U.S. dollars, non-cancelable, and non-refundable except as expressly stated in this Agreement (including the Money Back Guarantee) or required by law.
3.2 Commitment Period
All subscriptions have a minimum 12-month commitment period regardless of billing frequency. Whether you pay monthly, quarterly, or annually, you are obligated to pay for the full commitment period specified in your Order Form.
3.3 Payment Terms
Payment is due as specified in your Order Form. We may suspend access for accounts more than 30 days past due.
3.4 Taxes
Fees exclude taxes. You are responsible for all applicable taxes except for taxes based on our net income.
4. Term and Renewal
4.1 Subscription Term
Your subscription begins on the start date in your Order Form and continues for the term specified.
4.2 Renewal
Subscriptions automatically renew for successive one-year periods unless either party provides written notice at least 30 days before the end of the current term.
4.3 Termination for Cause
Either party may terminate this Agreement if the other party materially breaches and fails to cure within 30 days of written notice.
4.4 Effect of Termination
Upon termination, your access ends immediately. We will delete your Customer Data within 30 days unless you request its return or applicable law requires retention.
4.5 Refund Upon Termination for Cause
If you terminate this Agreement due to our uncured material breach, we will refund a pro-rata portion of prepaid fees for the unused portion of the subscription term.
5. Intellectual Property
5.1 Our IP
We own all rights to the Services, including software, documentation, and improvements. Nothing in this Agreement transfers ownership of our intellectual property to you.
5.2 Feedback
If you provide suggestions or feedback, we may use it without obligation to you.
5.3 Aggregated Data
We may collect and use aggregated, anonymized data derived from your use of the Services to improve our products. This data will not identify you or your users.
6. Confidentiality
Each party agrees to protect the other's confidential information with reasonable care and not to disclose it except as necessary to perform this Agreement or as required by law (with notice where permitted).
7. Data Protection
We process personal data in accordance with our Data Processing Agreement and Privacy Policy.
8. Warranties and Disclaimers
8.1 Our Warranty
We warrant that the Services will perform materially as described in our documentation during your subscription term. If we breach this warranty, we will use commercially reasonable efforts to correct the non-conformity.
8.2 Your Warranty
You warrant that you have the authority to enter this Agreement and that your use of the Services will comply with applicable laws.
8.3 Disclaimer
Except as expressly stated above, the Services are provided "as is." We disclaim all other warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
The Services are tools to assist with your compliance program. We do not guarantee that you will achieve any particular certification or compliance outcome. You remain solely responsible for your compliance obligations.
8.4 AI Features Disclaimer
Certain features of the Services use artificial intelligence and machine learning. We do not warrant the accuracy, completeness, or reliability of AI-generated content, recommendations, or outputs. You are responsible for reviewing and validating any AI-generated output before relying on it.
9. Indemnification
9.1 By Comp AI
We will defend you against third-party claims that the Services infringe their intellectual property rights, and pay damages finally awarded (or settlements we approve). If infringement is likely, we may modify the Services, procure continued rights, or terminate your subscription with a pro-rata refund.
9.2 By Customer
You will defend us against third-party claims arising from your Customer Data or your breach of this Agreement, and pay damages finally awarded.
9.3 Conditions
Indemnification requires prompt notice, sole control of the defense, and reasonable cooperation.
10. Limitation of Liability
10.1 Exclusion of Damages
Neither party will be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.
10.2 Liability Cap
Each party's total liability under this Agreement will not exceed the fees paid by Customer in the 12 months preceding the claim.
10.3 Exceptions
These limitations do not apply to: (a) breach of confidentiality obligations, (b) indemnification obligations, (c) your payment obligations, or (d) violations of Section 2.3 (Acceptable Use).
11. General
11.1 Force Majeure
Neither party is liable for delays or failures due to causes beyond reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or infrastructure failures. This does not excuse payment obligations.
11.2 Assignment
You may not assign this Agreement without our consent, except to an affiliate or in connection with a merger or acquisition. We may assign freely.
11.3 Governing Law
This Agreement is governed by the laws of Delaware, without regard to conflict of law principles. Disputes will be resolved in the state or federal courts in Delaware.
11.4 Entire Agreement
This Agreement, including Order Forms and referenced policies, constitutes the entire agreement between us. It supersedes all prior agreements on this subject.
11.5 Amendments
We may update these terms by posting a revised version. Material changes will be communicated with at least 30 days' notice. Continued use after the effective date constitutes acceptance.
11.6 Notices
Notices to us should be sent to [email protected] or:
Bubba AI, Inc. 2261 Market Street San Francisco, CA 94114
We may send notices to the email address on your account.
11.7 Severability
If any provision is unenforceable, the remaining provisions remain in effect.
11.8 Waiver
Our failure to enforce a provision is not a waiver of our right to enforce it later.
11.9 Export Compliance
You agree to comply with all applicable export and import laws and regulations, including the U.S. Export Administration Regulations (EAR) and sanctions programs administered by OFAC. You represent that you are not located in, or a national or resident of, any country subject to U.S. trade sanctions, and are not on any U.S. government restricted party list.
Contact
Questions about these terms? Contact us at [email protected].