Narrative AI is a London-based company that works with enterprise law firms, handling highly sensitive legal and commercial data. For their customers, trust is non-negotiable - meeting security, data-protection, and procurement standards is essential to even be considered as a supplier.

The Problem

For Narrative AI, the path to enterprise law firm partnerships was being blocked by one critical barrier: compliance certification. Without ISO 27001, pilots couldn't progress, and potential long-term partnerships remained out of reach.

Working with enterprise law firms meant handling highly sensitive legal and commercial data. These firms have rigorous procurement standards, and compliance isn't optional - it's a prerequisite to even being considered as a supplier.

The challenge was clear: the compliance process felt overwhelming and complex. The team needed a partner who could make it manageable while helping them move quickly to unblock their sales pipeline.

The Solution

When Narrative AI discovered Comp AI, they found a partner that transformed what felt like an overwhelming process into something manageable.

Comp AI stood out for being communicative, reliable, and affordable. Unlike other options that felt overwhelming, Comp AI made the compliance process far more approachable - giving clear guidance on what mattered most and what to focus on.

The Slack integration was particularly valuable for staying connected throughout the process. The Comp AI team helped Narrative AI move quickly, understanding that every day without certification meant delayed pilots and stalled partnerships.

What impressed them most was how Comp AI clarified priorities and helped them work efficiently with customers, ensuring nothing fell through the cracks during the certification journey.

The Result

Narrative AI achieved ISO 27001 certification in just a few weeks - passing on their first attempt. The achievement validated their commitment to data security and immediately opened doors with enterprise law firms.

The business impact was immediate and significant: pilots that had been blocked could now move forward. The compliance certification removed the procurement barrier, allowing Narrative AI to progress conversations into long-term partnerships.

With ISO 27001 in hand, Narrative AI is now positioned to enter new firms, new markets, and regulated environments with confidence.

Conclusion

For companies handling sensitive data in regulated industries, ISO 27001 isn't just a nice-to-have - it's the key that unlocks global opportunities. Narrative AI's journey from compliance blocker to first-time pass in just weeks shows what's possible with the right partner.

With ISO 27001 certification now in place, Narrative AI has removed the friction that was stalling their pilot programs. Next on their roadmap: cyber insurance to further strengthen their security posture.

For other startups navigating the complex world of enterprise law firms and sensitive data, Narrative AI's experience offers a clear lesson: when compliance feels overwhelming, the right guidance makes all the difference.

In one word, they describe their experience as: "Reliable."